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Returns

What it is
Formal claim channel to request item returns and payment refunds.

How to do it, step by step
1. Navigate to 'Order History' in your user account.
2. Locate the order and click 'Request Refund'.
3. Select the reason and attach clear photos of the product and package.
4. Submit your request and await merchant response.

Conditions
Submission within the statutory return window with intact items.

What happens next
Upon claim approval, funds are refunded to original payment method.

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