Frequently Asked Questions

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Suporte

O que é
Atendimento oficial para resolver problemas de pedidos, contas e pagamentos.

Como fazer, passo a passo
1. Acesse o menu 'Chamados de Suporte' na sua conta.
2. Clique em 'Novo Chamado'.
3. Selecione o departamento, escreva os detalhes e anexe comprovantes.
4. Envie a mensagem e acompanhe as respostas da equipe no painel.

Condições
Conta ativa e detalhamento claro do problema.

O que acontece em seguida
Nossa equipe técnica analisa o chamado e responde com aviso por e-mail.

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