Frequently Asked Questions

Find answers to common questions

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Referral

Yes. Every ready-made text on the referral panel starts with #広告 and, in English, #PR. The mark is copied and posted with the text. There is no switch to leave it out. A post that offers a benefit for sharing needs this identification.

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You see a masked code, such as User ***23, and the month of the sign-up or eligible purchase, such as Oct/2026. The name, the public account code, and the exact day stay hidden.

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Marketplace

Each offer says whether the seller, the platform, or both pay the discount. If it comes from the seller, it starts only after the seller accepts it. The platform pays only up to its commission. Until an order cap is stored, a coupon and points do not stack on that offer. The unit price does not reach zero.

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Freight uses the seller’s dispatch prefecture. The published table with a blank origin is the Kansai departure table and is not used for another prefecture. If that origin has no rate, the freight is not calculated.

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Freight uses the rate in force on the order date. The Sagawa table published now ends on 31 December 2026. From 1 January 2027 that freight is not calculated until a new table is entered. The panel warns when a tariff has gone more than 12 months without an update.

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