New goods. After payment is confirmed, we usually ship within 3 to 7 business days. Large furniture ships within 7 to 14 business days after the order, and we send the delivery date separately. An order can be cancelled only before it ships. A return by the customer’s choice is only for unused goods, when you contact us within 8 days of arrival, and the customer pays the return shipping. For defective, damaged or wrongly sent goods, contact us within 8 days of arrival. We pay for the exchange or the refund.

This transaction is subject to the rules, shipping, return and refund policies, and other conditions set by the LaCuna platform. Additional information from the seller does not replace or change those rules.